Last updated: August 1, 2026
This privacy policy outlines how California Window & Door, Inc. uses and protects the Personally Identifiable Information (PII) of those visiting our blog, website, or app. PII, as defined in US privacy law and information security, includes information that can identify, contact, or locate an individual. We encourage you to read this policy to understand our practices regarding your PII.
Collection of Personal Information
We collect personal information, such as your name, email address, and phone number, when you order or register on our site. This helps us enhance your experience.
The BidMaster Measure App
Our BidMaster Measure mobile app is used by our staff, and by customers we invite, to measure windows and doors for a quote.
Camera. The app requires access to your device’s camera. The camera is used to measure openings and to photograph them. The app does not access your microphone or your location, and it does not record video or audio.
What the app collects. Photographs of the windows, doors and surrounding areas you measure; the dimensions and descriptions of those openings; and technical details about how each measurement was taken, such as the distance and angle of the device. These are recorded against the customer record for the property, together with the name, address, phone number and email address associated with that quote.
Measuring by invitation. If we send you a link by text message to measure your own openings, you do not need an account. The measurements and photographs you submit are attached to your customer record so that we can prepare your quote.
Where it is stored. Photographs and measurements are stored on secure, access-controlled cloud services operated on our behalf — currently Supabase — and are not publicly accessible. Only authorized California Window & Door personnel can view them.
Keeping and deleting your information. We keep quote photographs and measurements for as long as we need them to prepare and honor your quote, complete any work, and meet our warranty and legal obligations. You may ask us to delete the photographs and measurements we hold about your property at any time by emailing it@californiawindowanddoor.net. We will confirm once it is done.
Information Use
We use your information for customer service, processing purchases, newsletter sign-ups, survey responses, and improving website navigation.
Data Protection
To safeguard your information, we regularly scan our website for vulnerabilities and use malware scanning. Your personal information is stored behind secured networks and is only accessible to authorized personnel. Sensitive information is encrypted using SSL technology.
Cookies
We use cookies to remember and process items in your shopping cart, understand your preferences, and compile site interaction data. You can modify your browser settings to manage cookies.
Third-party Disclosure
We do not sell or trade your personal information. We do use trusted service providers — such as our cloud hosting and email providers — to store and process information on our behalf, under contracts that require them to protect it and prohibit them from using it for their own purposes.
Third-party Links
Our website does not include third-party products or services.
Google AdSense
We utilize Google AdSense for advertising, which uses cookies to serve ads based on your past visits. You can opt out of Google’s DART cookie. Our mobile app does not display advertising and does not use advertising cookies or identifiers.
California Online Privacy Protection Act (CalOPPA)
We comply with CalOPPA, ensuring our privacy policy is accessible on our website and allowing users to visit anonymously.
Do Not Track Signals
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is active.
Children Online Privacy Protection Act (COPPA)
We comply with COPPA and do not market to children under 13 years old.
Fair Information Practices
In case of a data breach, we will notify users via in-site notification within 7 business days.
CAN SPAM Act
We collect emails to send information, respond to inquiries, and for marketing. To comply with CANSPAM, we will not use misleading subjects or email addresses, clearly identify messages as advertisements, include our physical address, monitor third-party email marketing compliance, honor opt-out/unsubscribe requests promptly, and allow users to unsubscribe via a link in each email.
Contacting Us
For any questions about this privacy policy, or to request access to or deletion of the information we hold about you, contact us at:
75100 St. Charles Place, Palm Desert, CA 92211
Phone: (760) 773-1053
Email: it@californiawindowanddoor.net
