Frequently Asked Questions

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Welcome to our Frequently Asked Questions page! Here, we have compiled a list of common inquiries about our window and door home improvement services. If you have any additional questions or require further clarification, please feel free to reach out to our friendly customer support team. We are here to assist you!

We have been proudly serving customers in the window and door home improvement industry for over 35 years. Our extensive experience and expertise ensure that you can trust us to deliver high-quality products and excellent service.

Yes, we offer professional installation services for all our windows and doors. Our team of skilled technicians has the expertise and knowledge to ensure precise and efficient installations. We understand the importance of proper installation in maximizing the performance and longevity of your windows and doors.

At our company, we specialize in the replacement of windows and doors, rather than individual glass panels. While we don't offer glass replacement services as a standalone service, we can certainly assist you with replacing windows and doors that may have damaged or broken glass. Our expert team is trained in the installation of complete window and door units, ensuring that you receive a seamless replacement solution that enhances both the aesthetics and functionality of your space. If you're in need of new windows and doors, we're here to provide you with top-quality products and professional installation services.

<div id="collapse17403" class="sp-collapse spcollapse show" data-parent="#sp-ea-1740"><div class="ea-body"><p>We offer a wide range of windows and doors to suit various architectural styles and personal preferences. Our collection includes but is not limited to:</p><ul><li>Casement windows</li><li>Double-hung windows</li><li>Sliding windows</li><li>Awning windows</li><li>Bay and bow windows</li><li>Entry doors</li><li>Patio doors</li><li>French doors</li></ul></div></div>

While we don't offer screen repair services or sell screens individually, we're happy to service screens that our customers purchased from us as part of a window/sliding door package. Unfortunately, we're unable to service screens that weren't purchased through our company. If you purchased a window/sliding door package from us that includes a screen and need it serviced, we'd be more than happy to help! However, if you need a new screen or screen repair services and didn't purchase one through our company, we recommend checking out other companies that specialize in screen sales or repair.   Hope this helps, and please don't hesitate to contact us if you have any further questions or concerns!

Yes, absolutely! We understand the importance of energy efficiency in today's world. That's why our windows and doors are designed to meet or exceed industry standards for energy efficiency. We use high-quality materials and advanced technologies to maximize insulation and reduce heat transfer, helping you save on energy costs while enhancing the comfort of your home.

We specialize in door replacement services and do not offer repairs for specific components such as door bottoms, thresholds, or weatherstripping. Our focus is on providing high-quality door replacement solutions to enhance the aesthetics and functionality of your space. If you require a complete door replacement, our team of experts is here to assist you with selecting and installing the perfect door for your needs. We prioritize customer satisfaction and strive to deliver exceptional service throughout the door replacement process.

No, we do not cut into existing doors and install glass panels. Our services focus on replacement and installation of doors with pre-designed glass options. We offer a wide range of door options that already come with glass panels, ensuring a seamless and professional installation. Our goal is to provide you with high-quality doors that meet your aesthetic preferences and functional needs without compromising the integrity of your existing doors.

Certainly! We offer customization options to ensure that our windows and doors fit seamlessly into your home. Our team of experts will work closely with you to understand your requirements and provide tailor-made solutions. From size and style to color and hardware, we strive to create windows and doors that perfectly complement your home's aesthetics.

<p>Requesting a quote is easy and yes it is free! Simply visit our website and fill out the quote request form. Alternatively, you can give us a call to setup an appointment with our professional sales team. Our dedicated team will promptly review your request and provide you with a detailed quote tailored to your specific needs.</p>

We hope these FAQs have addressed some of your concerns. If you have any further questions or require additional information, please don’t hesitate to contact us. We are here to assist you throughout your window and door home improvement journey!

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